{"id":8552,"date":"2022-10-13T13:22:39","date_gmt":"2022-10-13T04:22:39","guid":{"rendered":"https:\/\/daigo-wh.co.jp\/ec-logistics\/?post_type=blog&#038;p=8552"},"modified":"2025-06-04T10:47:14","modified_gmt":"2025-06-04T01:47:14","slug":"importance-of-returns-in-e-commerce","status":"publish","type":"blog","link":"https:\/\/daigo-wh.co.jp\/ec-logistics\/blog\/importance-of-returns-in-e-commerce\/","title":{"rendered":"EC\u306b\u304a\u3051\u308b\u8fd4\u54c1\u5bfe\u5fdc\u306e\u91cd\u8981\u6027\u3001\u30d9\u30b9\u30c8\u306a\u5bfe\u5fdc\u3068\u30ea\u30d4\u30fc\u30bf\u30fc\u3092\u751f\u3080\u30dd\u30a4\u30f3\u30c8\u3068\u306f\uff1f"},"content":{"rendered":"<div id=\"toc_container\" class=\"no_bullets\"><p class=\"toc_title\">\u76ee\u6b21<\/p><ul class=\"toc_list\"><li><a href=\"#i\">\u8fd4\u54c1\u5bfe\u5fdc\u3068\u306f<\/a><\/li><li><a href=\"#i-2\">\u8fd4\u54c1\u3092\u5e0c\u671b\u3059\u308b\u7406\u7531<\/a><\/li><li><a 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id=\"i-3\">\u8fd4\u54c1\u5bfe\u5fdc\u306e\u91cd\u8981\u6027<\/span><\/h2>\n<p>EC\u4e8b\u696d\u306b\u304a\u3051\u308b\u8fd4\u54c1\u5bfe\u5fdc\u306e\u91cd\u8981\u6027\u304c\u591a\u304f\u306e\u4f01\u696d\u9593\u3067\u6319\u3052\u3089\u308c\u3066\u3044\u308b\u306a\u304b\u3001\u8272\u3093\u306a\u30b1\u30fc\u30b9\u306b\u5bfe\u5fdc\u3057\u3066\u8fd4\u54c1\u304c\u3067\u304d\u308b\u3088\u3046\u30de\u30cb\u30e5\u30a2\u30eb\u3084\u30aa\u30da\u30ec\u30fc\u30b7\u30e7\u30f3\u3092\u6574\u5099\u3057\u3066\u3044\u308b\u4f01\u696d\u3082\u5897\u3048\u3066\u3044\u307e\u3059\u3002<\/p>\n<p>\u3053\u3053\u3067\u306f\u306a\u305c\u8fd4\u54c1\u5bfe\u5fdc\u304c\u91cd\u8981\u306a\u306e\u304b\u30012\u3064\u306b\u307e\u3068\u3081\u307e\u3057\u305f\u3002<\/p>\n<h3>\u4f01\u696d\u3001\u30d6\u30e9\u30f3\u30c9\u306e\u8a55\u4fa1\u306b\u76f4\u7d50\u3059\u308b<\/h3>\n<p>\u8fd4\u54c1\u5bfe\u5fdc\u3092\u3069\u3046\u884c\u3046\u304b\u3067\u30e6\u30fc\u30b6\u30fc\u306fEC\u30b5\u30a4\u30c8\u3092\u6b21\u56de\u3082\u5229\u7528\u3059\u308b\u304b\u3069\u3046\u304b\u3092\u8003\u3048\u307e\u3059\u3002<\/p>\n<p>\u3064\u307e\u308a\u8fd4\u54c1\u5bfe\u5fdc\u3078\u306e\u6e80\u8db3\u5ea6\u304c\u4f01\u696d\u3001\u30d6\u30e9\u30f3\u30c9\u306e\u8a55\u4fa1\u306b\u76f4\u7d50\u3057\u307e\u3059\u3002\u7d30\u5fc3\u306e\u6ce8\u610f\u3092\u6255\u3044\u305f\u3044\u306e\u306f\u8b1d\u7f6a\u3068\u8fd4\u54c1\u51e6\u7406\u306e\u30b9\u30d4\u30fc\u30c9\u3067\u3059\u3002<\/p>\n<p>\u6700\u521d\u306e\u5bfe\u5fdc\u304c\u9045\u308c\u3066\u3057\u307e\u3046\u3068\u4fe1\u7528\u3082\u4e0b\u304c\u308a\u3001\u30ec\u30d3\u30e5\u30fc\u306e\u4f4e\u8a55\u4fa1\u306b\u7e4b\u304c\u308a\u307e\u3059\u3002<\/p>\n<h3>\u30d5\u30a1\u30f3\u3092\u7372\u5f97\u3067\u304d\u308b\u30c1\u30e3\u30f3\u30b9\u306b\u306a\u308b\u3053\u3068\u3082<\/h3>\n<p>\u8aa0\u5b9f\u306a\u59ff\u52e2\u3067\u5bfe\u5fdc\u3092\u3057\u3066\u3044\u308c\u3070\u3001\u8fd4\u54c1\u5bfe\u5fdc\u3092\u901a\u3057\u3066\u30d5\u30a1\u30f3\u3092\u7372\u5f97\u3057\u8a8d\u77e5\u5ea6\u3092\u9ad8\u3081\u308b\u3053\u3068\u3082\u3067\u304d\u307e\u3059\u3002<\/p>\n<p>\u300c\u8aa4\u3063\u3066\u6ce8\u6587\u3057\u305f\u306e\u306b\u30b9\u30e0\u30fc\u30ba\u3067\u826f\u5fc3\u7684\u306a\u5bfe\u5fdc\u3092\u3068\u3063\u3066\u304f\u308c\u305f\u300d\u3068\u3044\u3063\u305f\u30ec\u30d3\u30e5\u30fc\u3092\u6b8b\u3057\u3066\u304f\u308c\u305f\u30e6\u30fc\u30b6\u30fc\u304c\u3044\u308b\u3068\u3001\u305d\u308c\u3092\u898b\u305f\u4ed6\u306e\u30e6\u30fc\u30b6\u30fc\u304c\u5b89\u5fc3\u611f\u3092\u3082\u3063\u3066\u5229\u7528\u3057\u3066\u304f\u308c\u308b\u304d\u3063\u304b\u3051\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n<p>\u30e6\u30fc\u30b6\u30fc\u3068\u9577\u671f\u306b\u308f\u305f\u3063\u3066\u4fe1\u983c\u95a2\u4fc2\u3092\u7bc9\u304f\u305f\u3081\u306b\u3082\u5fc3\u306e\u3053\u3082\u3063\u305f\u63a5\u3057\u65b9\u304c\u91cd\u8981\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n<h2><span id=\"i-4\">\u8fd4\u54c1\u51e6\u7406\u306e\u6d41\u308c<\/span><\/h2>\n<p>\u8fd4\u54c1\u51e6\u7406\u306e\u6d41\u308c\u3001\u5bfe\u5fdc\u624b\u9806\u3092\u3054\u7d39\u4ecb\u3057\u307e\u3059\u3002<\/p>\n<h3>\u8fd4\u54c1\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u53d7\u4ed8<\/h3>\n<p>\u554f\u3044\u5408\u308f\u305b\u30d5\u30a9\u30fc\u30e0\u307e\u305f\u306f\u30e1\u30fc\u30eb\u3067\u30ea\u30af\u30a8\u30b9\u30c8\u3092\u53d7\u3051\u307e\u3059\u3002\u8fd4\u54c1\u7406\u7531\u306b\u3088\u3063\u3066\u6b21\u306b\u3068\u308b\u5bfe\u5fdc\u3082\u7570\u306a\u308a\u307e\u3059\u3002<\/p>\n<h3>\u6ce8\u6587\u60c5\u5831\u306e\u78ba\u8a8d\u3068\u5224\u65ad<\/h3>\n<p>\u3069\u306e\u5546\u54c1\u306b\u5bfe\u3057\u3066\u8fd4\u54c1\u3092\u5e0c\u671b\u3057\u3066\u3044\u308b\u306e\u304b\u8cfc\u5165\u65e5\u3084\u5546\u54c1\u5c65\u6b74\u3092\u78ba\u8a8d\u3057\u307e\u3059\u3002<\/p>\n<p>\u307e\u305f\u3001\u6ce8\u6587\u8005\u3068\u30ea\u30af\u30a8\u30b9\u30c8\u3057\u3066\u3044\u308b\u4eba\u304c\u4e00\u81f4\u3057\u3066\u3044\u308b\u306e\u304b\u3082\u78ba\u8a8d\u3057\u307e\u3059\u3002<\/p>\n<p>\u6b21\u306b\u5546\u54c1\u306e\u8fd4\u54c1\u671f\u65e5\u3084\u6761\u4ef6\u306b\u554f\u984c\u304c\u306a\u3051\u308c\u3070\u96c6\u8377\u3092\u884c\u3044\u307e\u3059\u3002<\/p>\n<p>\u8fd4\u54c1\u671f\u9650\u304c\u904e\u304e\u3066\u3057\u307e\u3063\u305f\u7269\u306f\u8fd4\u54c1\u62d2\u5426\u306e\u9023\u7d61\u3092\u5165\u308c\u3066\u3001\u6700\u5f8c\u307e\u3067\u4e01\u5be7\u306b\u30e6\u30fc\u30b6\u30fc\u5bfe\u5fdc\u3092\u884c\u3044\u307e\u3057\u3087\u3046\u3002<\/p>\n<p>\u4e0d\u826f\u54c1\u3084\u914d\u9001\u4e2d\u306e\u7834\u640d\u306b\u3088\u308b\u8fd4\u54c1\u306f\u3001\u78ba\u8a8d\u306e\u305f\u3081\u5199\u771f\u3092\u6dfb\u4ed8\u3057\u3066\u3082\u3089\u3046\u7b49\u306e\u624b\u9806\u3092\u8e0f\u307f\u307e\u3057\u3087\u3046\u3002<\/p>\n<p>\u78ba\u8a8d\u304c\u53d6\u308c\u6b21\u7b2c\u304a\u8a6b\u3073\u3092\u3057\u3001\u5728\u5eab\u3092\u78ba\u8a8d\u3057\u305f\u4e0a\u3067\u65b0\u3057\u3044\u5546\u54c1\u3068\u4ea4\u63db\u3067\u304d\u308b\u306e\u304b\u3069\u3046\u304b\u3092\u4f1d\u3048\u307e\u3059\u3002<\/p>\n<h3>\u5546\u54c1\u306e\u53d7\u53d6\u3001\u691c\u54c1<\/h3>\n<p>\u8fd4\u54c1\u5546\u54c1\u3092\u96c6\u8377\u3059\u308b\u3001\u307e\u305f\u306f\u90f5\u9001\u3057\u3066\u3082\u3089\u3044\u53d7\u3051\u53d6\u308a\u307e\u3059\u3002\u6b21\u306b\u691c\u54c1\u4f5c\u696d\u3092\u884c\u3044\u3001\u826f\u54c1\u3067\u3042\u308c\u3070\u5728\u5eab\u306b\u8ffd\u52a0\u3057\u88dc\u5145\u3057\u307e\u3059\u3002<\/p>\n<h3>\u8fd4\u91d1\u3001\u4ea4\u63db\u5546\u54c1\u767a\u9001<\/h3>\n<p>\u6b21\u306b\u8fd4\u91d1\u307e\u305f\u306f\u4ea4\u63db\u5546\u54c1\u3092\u767a\u9001\u3057\u307e\u3059\u3002\u518d\u767a\u9001\u3092\u884c\u3046\u3068\u304d\u306f\u65b0\u305f\u306b\u4f1d\u7968\u3092\u4f5c\u6210\u3057\u306a\u3051\u308c\u3070\u3044\u3051\u307e\u305b\u3093\u3002<\/p>\n<h3>\u4f1a\u8a08\u51e6\u7406<\/h3>\n<p>\u8fd4\u54c1\u51e6\u7406\u3092\u884c\u3046\u3068\u5e33\u7c3f\u3084\u4f1d\u7968\u3092\u4fee\u6b63\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002\u5e33\u7968\u306e\u501f\u65b9\u3068\u8cb8\u65b9\u3092\u9006\u306b\u4ed5\u8a33\u3057\u76f4\u3059\u300c\u58f2\u4e0a\u623b\u3057\u300d\u3092\u884c\u3044\u307e\u3057\u3087\u3046\u3002<\/p>\n<div class=\"bl-box\">\n\uff1c\u95a2\u9023\uff1e<br \/>\n<a href=\"https:\/\/daigo-wh.co.jp\/ec-logistics\/blog\/how-to-get-repeat-customers-in-ecommerce\/\">EC\u30fb\u30cd\u30c3\u30c8\u30b7\u30e7\u30c3\u30d7\u306e\u30ea\u30d4\u30fc\u30bf\u30fc\u3092\u7372\u5f97\u3059\u308b16\u306e\u65b9\u6cd5<\/a><br \/>\n<a href=\"https:\/\/daigo-wh.co.jp\/ec-logistics\/blog\/how-to-get-good-reviews-for-e-commerce\/\">EC\u30fb\u30cd\u30c3\u30c8\u30b7\u30e7\u30c3\u30d7\u3067\u826f\u3044\u30ec\u30d3\u30e5\u30fc\u30fb\u9ad8\u3044\u8a55\u4fa1\u3092\u5f97\u308b\u305f\u3081\u306e17\u306e\u65bd\u7b56<\/a><br \/>\n<a href=\"https:\/\/daigo-wh.co.jp\/ec-logistics\/blog\/improved-e-commerce-logistics-quality\/\">EC\u30fb\u30cd\u30c3\u30c8\u30b7\u30e7\u30c3\u30d7\u306e\u7269\u6d41\u54c1\u8cea\u3092\u5411\u4e0a\u3055\u305b\u308b\u65b9\u6cd5\u3068\u5fc5\u305a\u30c1\u30a7\u30c3\u30af\u3059\u3079\u304d10\u306e\u30dd\u30a4\u30f3\u30c8<\/a>\n<\/div>\n<h2><span id=\"i-5\">\u8fd4\u54c1\u5bfe\u5fdc\u306b\u304a\u3051\u308b\u30dd\u30a4\u30f3\u30c8<\/span><\/h2>\n<h3>\u304a\u8a6b\u3073\u3068\u8fc5\u901f\u306a\u5bfe\u5fdc<\/h3>\n<p>\u8fd4\u54c1\u5bfe\u5fdc\u3067\u4e00\u756a\u5927\u5207\u306a\u306e\u306f\u304a\u8a6b\u3073\u3068\u8fc5\u901f\u306a\u5bfe\u5fdc\u3067\u3059\u3002\u9577\u6642\u9593\u5f85\u305f\u305b\u3066\u3057\u307e\u3046\u3068\u9867\u5ba2\u306e\u4e0d\u5b89\u304c\u52df\u308b\u3060\u3051\u3067\u306a\u304f\u3001\u30af\u30ec\u30fc\u30e0\u3084\u30ec\u30d3\u30e5\u30fc\u306e\u60aa\u8a55\u4fa1\u3092\u3064\u3051\u3089\u308c\u308b\u3053\u3068\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<p>\u8fd4\u54c1\u7406\u7531\u306b\u95a2\u308f\u3089\u305a\u3001\u304a\u554f\u5408\u305b\u304c\u3042\u3063\u305f\u6642\u70b9\u3067\u307e\u305a\u306f\u30e6\u30fc\u30b6\u30fc\u306e\u8a71\u306b\u8033\u3092\u50be\u3051\u3066\u3001\u6b21\u306b\u884c\u3046\u5bfe\u5fdc\u3092\u5224\u65ad\u3057\u306a\u3051\u308c\u3070\u3044\u3051\u307e\u305b\u3093\u3002<\/p>\n<p>\u8fd4\u54c1\u51e6\u7406\u3092\u884c\u3046\u624b\u9806\u3082\u7c21\u6f54\u306b\u8aac\u660e\u3057\u307e\u3057\u3087\u3046\u3002<\/p>\n<p>\u307e\u305f\u3001\u30b9\u30e0\u30fc\u30ba\u306b\u5bfe\u5fdc\u3067\u304d\u308b\u3088\u3046\u793e\u5185\u3067\u8fd4\u54c1\u696d\u52d9\u306e\u30de\u30cb\u30e5\u30a2\u30eb\u3084\u30aa\u30da\u30ec\u30fc\u30b7\u30e7\u30f3\u4f53\u5236\u3092\u6574\u3048\u3066\u304a\u304f\u3068\u3044\u3044\u3067\u3057\u3087\u3046\u3002<\/p>\n<p>\u5b9f\u969b\u306b\u8fd4\u54c1\u304c\u884c\u308f\u308c\u308b\u6bb5\u968e\u3067\u306f\u3001\u6700\u5f8c\u306b\u300c\u4eca\u5f8c\u306e\u3054\u5229\u7528\u3082\u304a\u5f85\u3061\u3057\u3066\u304a\u308a\u307e\u3059\u300d\u3068\u3044\u3063\u305f\u8aa0\u5b9f\u306a\u30e1\u30c3\u30bb\u30fc\u30b8\u3092\u30e6\u30fc\u30b6\u30fc\u306b\u4f1d\u3048\u308b\u306e\u3082\u30dd\u30a4\u30f3\u30c8\u3067\u3059\u3002<\/p>\n<h3>\u4e01\u5be7\u306a\u59ff\u52e2\u3067\u4fe1\u983c\u95a2\u4fc2\u3092<\/h3>\n<p>\u4e00\u5ea6\u8fd4\u54c1\u5bfe\u5fdc\u3092\u884c\u3063\u305f\u30e6\u30fc\u30b6\u30fc\u304c\u3001\u30d6\u30e9\u30f3\u30c9\u306b\u5bfe\u3057\u3066\u60aa\u3044\u30a4\u30e1\u30fc\u30b8\u3092\u3082\u3064\u3053\u3068\u306a\u304f\u307e\u305f\u5229\u7528\u3057\u3066\u3082\u3089\u3046\u305f\u3081\u306b\u306f\u3001\u5bfe\u5fdc\u6642\u306e\u4e01\u5be7\u306a\u8a00\u8449\u3084\u63a5\u3057\u65b9\u304c\u91cd\u8981\u3067\u3059\u3002<\/p>\n<p>\u30e6\u30fc\u30b6\u30fc\u306b\u5b89\u5fc3\u611f\u3092\u4e0e\u3048\u3066\u518d\u5ea6\u5229\u7528\u3057\u3066\u3082\u3089\u3048\u308b\u3088\u3046\u306a\u95a2\u4fc2\u6027\u3092\u7bc9\u304d\u307e\u3057\u3087\u3046\u3002<\/p>\n<p>\u8fd4\u54c1\u5bfe\u5fdc\u4e2d\u306f\u305d\u306e\u90fd\u5ea6\u30e6\u30fc\u30b6\u30fc\u3068\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u3092\u53d6\u308b\u3088\u3046\u306b\u3057\u307e\u3057\u3087\u3046\u3002<\/p>\n<p>\u9867\u5ba2\u6e80\u8db3\u5ea6\u3092\u7dad\u6301\u3059\u308b\u305f\u3081\u306b\u306f\u3001\u96c6\u8377\u65e5\u3001\u304b\u304b\u308b\u65e5\u6570\u3001\u8fd4\u54c1\u5b8c\u4e86\u65e5\u7b49\u3092\u968f\u6642\u9023\u7d61\u3059\u308b\u3053\u3068\u304c\u5927\u5207\u3067\u3059\u3002<\/p>\n<p>\u6700\u5f8c\u307e\u3067\u5b89\u5fc3\u3057\u3066\u53d6\u5f15\u3067\u304d\u308b\u3088\u3046\u306b\u7d30\u5fc3\u306e\u6ce8\u610f\u3092\u6255\u3044\u307e\u3057\u3087\u3046\u3002<\/p>\n<p>\u307e\u305f\u3001\u4e0d\u826f\u54c1\u3084\u7834\u640d\u306b\u3088\u308b\u8fd4\u54c1\u5bfe\u5fdc\u306e\u5834\u5408\u306f\u3001\u304a\u8a6b\u3073\u306e\u30e1\u30c3\u30bb\u30fc\u30b8\u3068\u5171\u306b\u6b21\u56de\u5229\u7528\u3067\u304d\u308b\u5272\u5f15\u30b5\u30fc\u30d3\u30b9\u3084\u3001\u30ce\u30d9\u30eb\u30c6\u30a3\u30fc\u3092\u63d0\u4f9b\u3059\u308b\u3068\u3044\u3063\u305f\u5bfe\u5fdc\u3092\u53d6\u308a\u307e\u3057\u3087\u3046\u3002<\/p>\n<h3>\u30ec\u30d3\u30e5\u30fc\u3092\u4f9d\u983c\u3057\u4eca\u5f8c\u306e\u904b\u55b6\u306b\u6d3b\u304b\u3059<\/h3>\n<p>\u8fd4\u54c1\u5bfe\u5fdc\u6642\u306b\u30e6\u30fc\u30b6\u30fc\u3078\u30ec\u30d3\u30e5\u30fc\u3092\u4f9d\u983c\u3057\u307e\u3057\u3087\u3046\u3002<\/p>\n<p>\u81ea\u793e\u306e\u6539\u5584\u30dd\u30a4\u30f3\u30c8\u3092\u76f4\u63a5\u6307\u6458\u3057\u3066\u3082\u3089\u3048\u308b\u8cb4\u91cd\u306a\u6a5f\u4f1a\u306a\u306e\u3067\u3001\u696d\u52d9\u30d5\u30ed\u30fc\u3092\u898b\u76f4\u3057\u3001\u3088\u308a\u826f\u3044EC\u30b5\u30a4\u30c8\u4f5c\u308a\u306b\u6d3b\u304b\u3057\u307e\u3057\u3087\u3046\u3002<\/p>\n<p>\u307e\u305f\u3001\u8fd4\u54c1\u51e6\u7406\u306e\u30c7\u30fc\u30bf\u3092\u4e00\u3064\u306b\u307e\u3068\u3081\u3066\u304a\u304f\u3053\u3068\u3067\u3001\u4eca\u5f8c\u6539\u5584\u3057\u3066\u3044\u304f\u8ab2\u984c\u3092\u52b9\u679c\u7684\u306b\u5206\u6790\u3067\u304d\u307e\u3059\u3002<\/p>\n<h3>\u30d7\u30ed\u306b\u5916\u6ce8\u3059\u308b\u3053\u3068\u3082\u8996\u91ce\u306b<\/h3>\n<p>\u8fd4\u54c1\u5bfe\u5fdc\u3092\u8fc5\u901f\u306b\u884c\u3046\u305f\u3081\u306b\u306f\u3001\u30d7\u30ed\u306e\u696d\u8005\u306b\u5916\u6ce8\u3059\u308b\u3053\u3068\u3082\u304a\u3059\u3059\u3081\u3057\u307e\u3059\u3002<\/p>\n<p>\u30d7\u30ed\u306e\u7269\u6d41\u696d\u8005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